S1 Episode 25: Crowdsourced Fixes – Audience Solutions Explored

Link to episode:

Episode Description:

It’s our final episode of the season, and it’s a blast! We dive into listener-submitted fixes for companies like Starbucks, Slack, and Costco. This time, we’re joined on-air by our producer, Eric Rutherford of Straight Forward Media Group.

Here are the fixes we explore on the episode:

• The possibility of healthier drink options and mocktails at Starbucks
• Improving Slack’s search functionality across workspaces
• Making magazine subscriptions like The Economist easier to cancel
• Reducing takeout container waste with reusable options from GrubHub
• Getting cart-less shoppers in and out of Costco fast without waiting in long lines

We had great discussions around the pros and cons of each fix. A huge thanks to our listeners for sending in such thoughtful ideas!

Episode contributors include:

• Christine Raby
• Sam Warren
• Christine C. Graves
• Adam W. Barney

We’ll be back with Season 2 in late June. In the meantime, we’ll be re-releasing some of our favorite early episodes weekly. Perfect chance for new listeners to catch up!